How do you deliver and how much does it cost?
• International Shipping & Delivery
Dosoguan.com ships from ITALY directly to your location anywhere in the world!
All orders made on a working day will be
dispatched within 2-3 working days after you paid for your purchase at Dosoguan bookstore.
SHIPPING FEES
Shipping costs are calculated based on the weight of the products and your Country. The cost will be added to the order. The customer will then have the possibility to verify the amount of postage before concluding the purchase process.
*For International buyers that don't live in Italy please READ* : BEFORE YOU MAKE AN ORDER or TO PAY you have to send a mail to info@dosoguan.com or dosoguanbookstore@gmail.com Dosoguan estimates the time and cost of delivery based on your Country and the weight of the package; the shipping cost will be calculated to you according to your Country and the weight of the package.Please write in e-mail the zip code of your location so Dosoguan looks for a cheap shipping rate sending you an estimation of the shipping cost and if you accept the total (including the shipping cost),only after the process of the order on the site can start.Only after having accepted the shipping cost via mail you can complete your Order on the site.To check the status of your shipping you 'll be provided with the tracking number.
Delivery tracking service is available quickly and safely through UPS , DHL or Other Courier Express Companies and you can receive your orders no matter where you live. The shipping fees are applied based on the weight of your order(s) and on your Country. The total fee not will be automatically at the very end of your shopping process, so before you pay send a mail to Dosoguan and read above in red marked phrases. All orders are shipped directly from Dosoguan, from Italy. Tracking codes are provided.
International buyers please note: Import duties, taxes, and charges are not included in the item price or postage cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
All shipping costs will be charged to buyer if the package was returned due to refusal to pay import
tax or unsuccessful delivery (e.g. insufficient address information, no such receiver, etc).
Any damage to the packaging and/or products or incorrect number of packages or details must be immediately contested, by writing RECEIVED UNCHECKED/WITH RESERVE (INDICATING THE REASON OF THE RESERVE, e.g. "broken packaging”, “crushed packaging”, etc.) on the courier’s proof of delivery note. Once the courier’s document has been signed, Customers can no longer contest the exterior characteristics of the delivered materials in any way. Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported within 7 days from the date goods are delivered, as specified here.